ID.name	Name, login or ID of respondent

Isle of Thanet Tourism Association Membership Survey 2009

The ITTA aims to provide an independent voice for Thanet's tourism, leisure and hospitality industry and to encourage all interested parties to work in partnership to establish a sustainable, vibrant and prosperous tourism product from which Thanet businesses, residents and visitors will all benefit. The ITTA is run by an executive committee formed of trading professionals within the sector, working in partnership with Thanet District Council.

Tell us your views and you will be entered in to a free prize draw and could win £100 Marks and Spencer vouchers.  Please note that this information will be handled in a confidential manner and will be used purely to inform the ITTA on how to go forward and improve its current service.

Q1	Which broad category does your business fall under? Please tick only one box from the following
		Accommodation
		Attraction
		Leisure
		Entertainment
		Restaurant
		Events organiser
		Retailer
		Licensed trade
		Community group
		Other (please state

Q2	Are you currently a member of the ITTA (Isle of Thanet Tourism Association)?
		Yes        Please go to Q6
		No

Q3	Have you been a member in the past?
		Yes        Please go to Q4
		No         Please go to Q5

Q4	Please specify a reason for not continuing to be a member of the ITTA
		Cost
		Leadership
		Ceased trading
		Lack of communication
		No perceived benefit
		Other

Q5	If no, have you ever been approached to join the ITTA?
		Yes
		No

Q6	Do you belong to any other similar types of organisations? If yes, please can you provide details below.  i.e Town Partnerships, LVA etc.

Q7	How would you rate the ITTA on the following areas of communication?
		Very good		Good		OK		Poor		Very poor
	Content of meetings
	Frequency of meetings
	Networking opportunities
	ITTA Web site content (www.ITTA-Kent.com )
	ITTA web site design and usability
	Newsletters
	Overall communication

Q8	Which is your preferred means of receiving communication from the ITTA?
		Email
		Website
		Meetings
		Post
		Tourism Matters
		Other

Q9	Are you aware of the following benefits of the ITTA and how would you rate them?
		No use		Some use		Useful		Very useful		unaware
	Discounted advertising rates in Isle Magazine
	Regular meetings
	Networking Opportunities
	Effectiveness as a lobbying organisation
	Consultation with membership
	ITTA web site
	Communication

Q10	Which of the following do you think should be ITTA's focus in 2009/10?
		No importance		Some importance		Important		Very important
	Information sharing
	Networking
	Lobbying
	Partnership working
	Marketing
	Cross promotion
	Product development
	Business support

Q11	How can the ITTA improve and be of more benefit to you or your business?

If you wish to enter the prize draw please complete the section below.

Q12	Name:

Q13	Business Address:

Q14	Telephone number:

Q15	email:

Thank you.